Privacy Policy
Last Updated: March 8, 2026
Your Privacy Matters
Prominence Multimedia LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prominencemultimedia.com and use our services.
1. Information We Collect
1.1 Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out contact forms
- Request quotes or consultations
- Book services through our website
- Sign up for newsletters or marketing communications
- Communicate with us via email or phone
This information may include:
- Name
- Email address
- Phone number
- Company name and role
- Project details and requirements
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent on pages
- Device identifiers
- Geolocation data (city/region level)
1.3 Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to enhance your experience and analyze website traffic. Specifically, we use:
- Google Analytics: To understand how visitors interact with our website
- HoneyBook Tracking Pixel: To track conversions and improve our booking and payment processes
- Essential Cookies: Required for basic website functionality
- Performance Cookies: To analyze site performance and user behavior
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide video production services, respond to inquiries, and fulfill contracts
- Communication: To send project updates, respond to requests, and provide customer support
- Marketing: To send promotional materials, newsletters, and service updates (with your consent)
- Business Operations: To process payments, manage bookings, and maintain business records
- Website Improvement: To analyze site usage, optimize user experience, and improve our services
- Legal Compliance: To comply with legal obligations and protect our rights
- Security: To prevent fraud and maintain the security of our systems
3. Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal information based on:
- Consent: You have given clear consent for us to process your data for specific purposes
- Contract Performance: Processing is necessary to fulfill a contract with you
- Legitimate Interests: Processing is necessary for our legitimate business interests
- Legal Obligation: Processing is necessary to comply with the law
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
4.1 Service Providers
- HoneyBook: For booking, payments, and client management
- Google Analytics: For website analytics and performance tracking
- Email Service Providers: For sending communications (if applicable)
- Payment Processors: For processing transactions
- Cloud Storage Providers: For secure data storage
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Your Privacy Rights
5.1 General Rights (All Users)
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
5.2 GDPR Rights (EEA Residents)
If you are in the EEA, you have additional rights under GDPR:
- Data Portability: Receive your data in a structured, commonly used format
- Restrict Processing: Request restriction of processing in certain circumstances
- Object to Processing: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time (without affecting prior processing)
- Lodge a Complaint: File a complaint with your local data protection authority
5.3 CCPA/CPRA Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Know: Know what personal information we collect and how it's used
- Delete: Request deletion of your personal information
- Opt-Out: Opt-out of the sale of personal information (we do not sell data)
- Non-Discrimination: Not be discriminated against for exercising your rights
5.4 Virginia CDPA Rights (Virginia Residents)
If you are a Virginia resident, you have rights under the Virginia Consumer Data Protection Act (VCDPA):
- Access: Confirm whether we process your data and access that data
- Correction: Correct inaccuracies in your personal data
- Deletion: Delete your personal data
- Portability: Obtain a copy of your data in a portable format
- Opt-Out: Opt out of targeted advertising, sale of data, or profiling
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain business records
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce our agreements
Typically, we retain:
- Client Project Data: 7 years (for tax and legal compliance)
- Marketing Data: Until you unsubscribe or request deletion
- Website Analytics: 26 months (Google Analytics default)
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure storage systems with access controls
- Regular security assessments
- Employee training on data protection
- Secure disposal of data when no longer needed
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, client portals). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
10. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals, but you can manage cookies through your browser settings.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification (for significant changes)
Your continued use of our website after changes become effective constitutes acceptance of the revised policy.
13. Contact Us
To Exercise Your Privacy Rights or Ask Questions:
Prominence Multimedia LLC
Alexandria, VA 22314
Email: prominencemultimediallc@gmail.com
Phone: (703) 405-1392
Response Time: We will respond to privacy requests within 30 days (or as required by applicable law).
14. State-Specific Disclosures
14.1 California Shine the Light Law
California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
14.2 Nevada Privacy Rights
Nevada residents have the right to opt-out of the sale of personal information. We do not sell personal information as defined under Nevada law.
This Privacy Policy is effective as of March 8, 2026. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.