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Terms & Conditions

Last Updated: March 8, 2026

Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Prominence Multimedia LLC website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Definitions

2. Services Overview

2.1 Scope of Services

Prominence Multimedia provides professional video production services including:

2.2 Custom Projects

Each project is unique. Specific deliverables, timelines, and pricing will be outlined in a separate project proposal, quote, or contract. Those documents, together with these Terms, constitute the complete agreement for services.

3. Booking & Scheduling

3.1 Project Inquiry

Clients may request services through our website contact form, email, phone, or booking platform (HoneyBook). All projects are subject to availability and acceptance.

3.2 Project Confirmation

A project is confirmed only when:

  1. A written proposal or contract is signed by both parties, AND
  2. The required deposit payment is received

3.3 Scheduling

Shoot dates and project timelines will be mutually agreed upon. We reserve the right to reschedule due to equipment failure, illness, weather, or other circumstances beyond our control.

3.4 Client Rescheduling

4. Pricing & Payment Terms

4.1 Pricing

Pricing is provided on a project-by-project basis via written quote or proposal. All prices are in U.S. Dollars (USD) and are subject to change without notice until a contract is signed.

4.2 Deposit

A non-refundable deposit is required to secure your project date:

4.3 Final Payment

The remaining balance is due:

Deliverables will not be released until full payment is received.

4.4 Payment Methods

We accept payment via:

4.5 Late Payment

Invoices not paid within 30 days of the due date will incur:

4.6 Additional Fees

The following may incur additional charges beyond the quoted price:

5. Creative Process & Revisions

5.1 Creative Direction

We provide professional creative guidance, but final creative decisions rest with the client. We are not responsible for results if clients override our recommendations.

5.2 Revisions

Included revisions (typically 2-3 rounds) are specified in your project contract. Revisions include:

Revisions do NOT include:

5.3 Excessive Revisions

Revisions beyond the included rounds will be billed at $150/hour. We will notify you before proceeding with billable revisions.

5.4 Final Approval

Once you approve the final deliverable, the project is considered complete. Subsequent changes may incur additional fees.

6. Intellectual Property & Usage Rights

6.1 Ownership of Final Deliverables

Upon receipt of full payment, you receive a non-exclusive, perpetual license to use the final video deliverables for their intended purpose as outlined in the project scope.

6.2 Raw Footage

We retain ownership of all raw footage, project files, and outtakes unless otherwise agreed in writing. Raw footage may be provided for an additional fee ($200-500 depending on project size).

6.3 Our Portfolio & Promotional Use

Unless you request otherwise in writing, we reserve the right to:

If you require confidentiality or exclusivity, this must be specified before project commencement and may incur additional fees.

6.4 Third-Party Content

If you provide content (logos, images, music, scripts, etc.), you warrant that you have the legal right to use that content and grant us permission to incorporate it into your project.

6.5 Music & Stock Licensing

We use royalty-free music and stock footage from licensed libraries. If you require specific licensed content, you are responsible for obtaining and paying for those licenses unless agreed otherwise.

7. Client Responsibilities

To ensure successful project completion, clients are responsible for:

Project delays caused by client inaction may result in timeline extensions and potential additional fees.

8. Cancellations & Refunds

8.1 Client Cancellation

8.2 Our Cancellation

We reserve the right to cancel or refuse service if:

If we cancel before work begins, all payments will be refunded. If we cancel mid-project, you will only be charged for work completed to date.

9. Liability & Warranties

9.1 Service Warranty

We warrant that:

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

9.3 Equipment & Location Liability

While we take reasonable precautions, we are not liable for:

Clients are encouraged to maintain appropriate insurance coverage for their property and personnel.

9.4 Technical Failures

We maintain backup systems, but we are not liable for data loss, equipment failure, or technical issues beyond our control. We will make reasonable efforts to reshoot or recover work at no additional charge if feasible.

10. Confidentiality

10.1 Mutual Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the project, except:

10.2 Non-Disclosure Agreements

If your project requires a formal Non-Disclosure Agreement (NDA), we are happy to review and sign reasonable NDAs. Please provide the NDA before project commencement.

11. Force Majeure

Neither party shall be liable for failure to perform due to circumstances beyond reasonable control, including but not limited to:

In such events, we will make reasonable efforts to reschedule or complete services as soon as practicable.

12. Dispute Resolution

12.1 Good Faith Negotiation

In the event of any dispute, both parties agree to first attempt resolution through good faith negotiation.

12.2 Mediation

If negotiation fails, disputes will be submitted to mediation before pursuing litigation. Mediation costs will be shared equally.

12.3 Governing Law & Jurisdiction

These Terms are governed by the laws of the Commonwealth of Virginia, USA. Any legal action must be brought in the state or federal courts located in Alexandria, Virginia.

12.4 Attorneys' Fees

In any legal action to enforce these Terms, the prevailing party shall be entitled to recover reasonable attorneys' fees and costs.

13. Website Use Terms

13.1 Acceptable Use

You may use our website for lawful purposes only. You agree not to:

13.2 User-Generated Content

If you submit content through our contact forms, reviews, or other features:

13.3 Disclaimer of Warranties (Website)

Our website is provided "as is" without warranties of any kind. We do not guarantee:

14. General Provisions

14.1 Independent Contractor

Prominence Multimedia is an independent contractor. Nothing in these Terms creates an employment, partnership, or agency relationship.

14.2 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights to a successor entity.

14.3 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full effect.

14.4 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

14.5 Entire Agreement

These Terms, together with any project-specific contracts or proposals, constitute the entire agreement between you and Prominence Multimedia, superseding all prior agreements.

14.6 Amendments

We may update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.

14.7 Contact for Questions

For questions about these Terms, please contact us at:

Acceptance of Terms

By using our website, booking services, or signing a project contract, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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